RAIDIX and StorTrec Team Up to Deliver Professional Storage Support in Europe and North America
Local coverage to keep your RAIDIX-based storage running smoothly 7 x 24 x 365.
RAIDIX, a storage software developer, collaborates with StorTrec, a global provider of services in the storage sector. The partnership brings the storage to the next level of convenience and proactivity as customers in Europe and North America can apply for help in case of both storage hardware and software issues.
«StorTrec are delighted to be partnering with RAIDIX to provide support and installation services. We are very excited to expand our portfolio with an innovative and progressive vendor like RAIDIX, » said Mark Narraway, Business Director, StorTrec UK.
«This represents another important step for StorTrec as we grow our range of complimentary support offerings across the storage and server market. We look forward to a promising partnership with RAIDIX, » added Ron May, co-founder, and CEO of the StorTrec Group.
To maintain the highest standards of technical support, the StorTrec engineering team has undertaken the training course covering all aspects of RAIDIX storage set up, tuning and troubleshooting. At the same time, the company is in direct contact with hardware manufacturers to ensure the smooth operation of clients’ storage capacities.
With 18 years of experience, StorTrec offers repair services for a variety of disk, tape and server systems, their installation, maintenance, and upgrades. Professional and technical field services shorten system downtimes and minimize the effort needed to solve technical issues.
RAIDIX is a powerful software base for storage systems to endure in the environment of high load processes and demanding applications. The core technology of RAIDIX 4.X software is the proprietary RAID engine implemented in the operating system kernel, developed to ensure a high level of performance and data availability.
StorTrec is a storage focused service company providing services to manufacturers, distributors, system integrators and resellers. Since the company’s foundation in 2001, StorTrec has steadily expanded from its roots in Niedernberg, Germany, to offices across Europe and the USA. Carefully selected partners enable support to be offered to customers globally with the same quality and professionalism and StorTrec now supports a wide range of storage products, servers, and complimentary software packages. ISO 9001:2015 is at the heart of the company’s internal systems and this helps StorTrec to constantly monitor and improve the customer experience. StorTrec’s reputation is highly regarded throughout the industry by customers and competitors alike. The company holds an extensive stock of parts in hubs across Europe and our 7×24 help desk ensures that we can meet SLAs.